Determining Business Requirements

At the right time, in the right way, from the right people

We all do projects, as team members, managers, users, support groups or project managers. Most of these projects are cross-functional and/or cross-business, in that they span multiple departments, groups and borders within an organization.

This program is for anyone who participates in or leads teams involved in developing and writing business requirements. Participants learn how to create the new wave of Business Requirements documents. The latest thinking is to be able to get to the market ASAP so there has been another revolution in the creation of requirements. For many projects it is no longer acceptable to have extensive Requirements Documentation. The major trends are to reduce text documentation and use different of models targeted at specific Stakeholders, “a picture is worth a thousand words”. Communication should be efficient and effective to each Stakeholder. These deliverables identify what the project will do (and for whom) and what it will not do (also known as in-scope and out-of-scope.) This information is also needed by the Business Sponsors to decide whether or not the project should proceed to the next step, Functional Specifications.

The workshop is endorsed by PMI® (Project Management Institute) to help participants become better Business Analysts and if they want, prepare for the PMI-PBA, Professional in Business Analysis credential. Upon completion, attendees involved with PMI’s Project Management Professional – PMP and/or PBA programs, are awarded 8 PDUs or “Contact hours”. Our Global REP code is 1270. The workshop also complies with the IIBA® its BABOK® (Business Analysis Body of Knowledge).

Who Should Attend

Business analysts
Project managers
Developers and technical professionals
Subject matter experts

What you will learn

After completing this course, you will be able to:

Understand the concepts of Business Case, Enterprise Analysis, and Business Requirements and Place them within the Project Life Cycle (AGILE and Waterfall);
Use the PMI-PBASM Handbook as a job aide when fulfilling the business analysis role;
Apply a framework and toolkit for producing Business Requirements for new and/or improved products, services, and processes;
Identify the potential stakeholders and roles needed within the business project environment;
Work with sponsors to develop the Project’s Mission, Scope and Charter;
Understand and apply several tools for creating Business Requirements, e.g. Elicitation Methods, Cross-functional Process Mapping, Fish-bone (Ishikawa, Cause and Effect Diagrams), MuSCoW Analysis, Cost Benefit Analysis, Pareto Analysis, ROI, etc.;
Use tools to capture and analyze the “current-state” (as-is), identify potential problem and opportunity areas, identify disconnects, and perform gap-analysis to develop the business requirements of potential “end-states” (“to-be” states);
Write Business Requirement Statements that are meaningful, effective and reflect the needs.
Understand and address the impact of change on the people, and how this affects the business requirements process.

Registration Information

Determining Business Requirements

Fall 2024

Dates: December 2, 3 & 4, 2024
Time: 6 - 9 pm ET
Course Length: 8 hours
Location: Live online via Zoom*
Price: $600

REGISTER NOW

Online Course Information

*This class will be held synchronously online. Students must have a computer running Windows 7 or later, with both a webcam and microphone.

COURSE CONTENT

- What is Business Analysis
- Why is this critical?
- Difference between Project and Product Life Cycles
- The 5 domains
- Identify Problem / Symptom / Opportunity
- Assess current state
- Recommend action to address business needs
- Assemble the Business case
- Stakeholders
- Project Scope
- The major variables to analyze
- Life Cycle Options
- A Collaboration with Project Management
- Requirements Planning and Management
- The Elicitation Process
- The Four Stages of Elicitation
- Elicitation Methods
- Models and Techniques
- Business Process Model (Cross Functional Process Map)
- The Framework for Determining the Required Functionality
- Designing and Evaluating (Ranking) Needs and Potential “To-Be” States
- Impact and Transition Requirements (Getting from the “As-Is” to the “To-Be” may not be so easy!)
- Evaluating Alternative Solutions
- Packaging the Solution
- Traceability Matrix - Making sure everything from the Charter actually Happens!
- Configuration Management
- Causes for Concern
- Resistance
- Tactics of Innovation
- Guidelines
- Force Field Analysis
- Getting Accepted by the Business
- Review Major Topics
- The Total Systems Education Business Requirements Document Template
- Additional ‘Writing Requirements’ Practice
- The PMI-PBA and IIBA Credentials
- Suggested Reading
- Participants Critique Workshop

Join the revolution in business requirements –and earn 8 contact hours.

Enroll in the Determining Business Requirements course

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ABOUT TOTAL SYSTEMS EDUCATION

The Center for Continuing Education has partnered with Total Systems Education (TSE) for over 15 years to develop and deliver Project Management and Business Analysis training. The TSE team consists of seasoned project manager practitioners with extensive experience teaching and consulting for a wide variety of organizations, all over the world. With an impressive client list, Total Systems Education is renowned for working closely with clients to design and deliver training that exactly fits their specific needs. Their philosophy is that training must be current and relevant, delivering a skill set that encompasses global best practices but is also immediately transferrable to the workplace and, as importantly: FUN!

Total Systems Education is proud to be a Premier Authorized Training Partner (ATP) of the Project Management Institute (PMI) and a recipient of PMI’s “Best of the Best” Continuing Education Provider of the Year Award. TSE is also an Endorsed Education Provider (EEP) of the International Institute for Business Analysis (IIBA).

These endorsements and certifications allow them to have courses reviewed by by PMI and the IIBA for relevancy, quality, and adherence to the best practices supported by these prestigious global organizations. They also allow Total Systems Education to award Contact Hours, PDUs, and CDUs to participants involved in the professional credentialing processes for PMI or IIBA.

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